Terms of Service

By accessing or using Civora, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of them, please do not use the platform.

You must be at least 16 years old and able to form a legally binding contract to use the platform. If you use Civora on behalf of an organisation, you confirm that you are authorised to act for and bind that organisation.

• You must provide accurate, current information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity that happens under your account.
• You must verify your email address before you gain full access to the platform.
• Notify us immediately if you suspect any unauthorised use of your account.

Accounts are either individual (volunteer) accounts or organisation accounts. Organisation accounts can have multiple team members with different roles — owner, administrator, manager, staff, and viewer — which determine what each member is permitted to do.

You agree not to misuse the platform. In particular, you must not:

• Post false, misleading, unlawful, discriminatory, or harmful content.
• Impersonate any person or organisation, or misrepresent your affiliation.
• Scrape, harvest, or use automated means to access the platform without our permission.
• Upload malware, or attempt to breach or circumvent our security or access controls.
• Use the platform to send spam or to harass, abuse, or threaten other users.

You retain ownership of the content you submit — including your profile, listings, messages, reviews, and files. You grant Civora Network a non-exclusive, worldwide licence to host, store, and display that content solely for the purpose of operating and providing the platform. You are responsible for ensuring you have the rights to everything you upload.

Civora is a venue that helps connect volunteers and candidates with organisations. We are not the employer or organiser, and we are not a party to any arrangement made between users. We do not guarantee the accuracy of any listing, the conduct of any user, or that any application will lead to a placement or job. Organisations are solely responsible for their listings and for complying with all applicable employment and volunteering laws.

Reviews must be honest, based on a genuine experience, and must not contain unlawful, defamatory, or abusive content. We may remove reviews that breach these terms or our content policies.

A verified badge means we have carried out basic checks on an organisation. It is not an endorsement or a guarantee of that organisation's legitimacy, and you should always exercise your own judgement before engaging with any organisation or opportunity.

The platform, including its design, branding, and software, is owned by Civora Network and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the platform except as expressly permitted by us or by law.

We may suspend or terminate accounts that breach these terms or that pose a risk to the platform or to other users. You may delete your account at any time from your account settings. Some provisions of these terms, by their nature, survive termination.

The platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

To the fullest extent permitted by law, Civora Network will not be liable for any indirect, incidental, special, or consequential loss, or for the acts or omissions of any user or organisation. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory local consumer protection law provides otherwise.

We may update these Terms of Service from time to time. If we make material changes, we will notify you in-app or by email. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.